Embracing digital opportunities​

Our aim this year was to make the most of digital opportunities to extend the British Pharmacological Society's reach, grow membership, and expand our communities of engagement. We re-established our Digital Working Group and began the process of scoping for our new website, with launch diarised for early 2024. A new website will prove to be a vital tool for delivering content, communicating effectively with members and the wider community, and sustaining engagement and growth.

The new contact relationship management (CRM) system went live on 30 September 2022 and will provide a firm foundation for achievement of efficiency, effectiveness and service improvements.

Member numbers declined in 2022 after two years of growth and reaching in their highest-ever levels in 2021. The reduction was mostly due to a fall in the number of Undergraduate Student members. Member engagement is fundamental to our success and the renewed strategy prioritises members, member benefits and engagement. We hope to return to membership growth in 2023 and beyond.

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